With subject matter based on our experiences working with individuals with complex health and social needs in Camden, our custom-designed courses can support you in caring for complex populations. The Camden Coalition Learning Center is a collection of curated content by practitioners who have worked directly with individuals in their roles as community health workers, social workers, and nurses. Courses are experience-based and action-oriented and designed to provide learners with new skills to apply to their practice.

Complex Care Certificate

The Complex Care Certificate is a comprehensive self-paced online certificate containing nine courses designed to build frontline providers’ knowledge, skills, and confidence in delivering person-centered care for people with complex needs. Based in the complex care core competencies, this certificate is for individuals and teams from all disciplines and in all settings who are working with people with complex health and social needs. Each course also includes a set of activities that teams can do together to apply the lessons to their population and setting, create a shared framework, and ensure common understanding. Individual courses are also available for purchase.

This certificate can be started at any time and CEUs are available.

RELATE

RELATE: A reflective approach to supervising is a three-hour virtual training that will give supervisors of team members who work directly with participants the knowledge, tools, and experience to implement our RELATE supervisory framework. In this virtual, instructor-led training, you will learn concrete behaviors that will help you prepare your frontline staff to be more introspective, self-aware, and able to handle the emotional impact of complex care work. This unique learning experience will reshape the way you manage staff.

CEUs are available upon course completion.

Coming soon!

Skills Lab

Designed in the just-in-time learning style, Skills Lab is a fast and focused self-paced online training. The full suite includes 12 individual micro-lessons that provide learners with the knowledge and strategies needed to navigate complex care interactions, like building relationships, trauma-informed care, harm reduction, de-escalation, and much more. Skills Lab teaches frontline health and social care staff, regardless of discipline or setting, how to deliver impactful care and build relationships with people living with complex health and social needs. Taking only 10 minutes or less to complete, the micro-lessons can be taken in any order and at any time, making them a convenient training option for frontline staff with busy schedules.

Skills Lab training format 

The 10-minute micro-lessons are hyper-focused on care strategies.

The Skills Labs training will give you access to:

• Twelve self-paced micro-lessons that include concrete strategies and examples about a wide range of complex care practices.
• Role-play videos demonstrating how practitioners can implement the strategies and examples from the course.
• Downloadable resources

Skills Lab will launch in 2025!

Certificate for complex care team leaders

A certificate for complex care team leaders will be self-paced online courses for people supervising the complex care frontline workforce and programs. It will be based on the Core competencies for complex care team leaders and appropriate for supervisors and managers from all disciplines and in all settings who are overseeing teams and programs supporting people with complex health and social needs. It will be designed to be paired with the Complex Care Certificate for frontline staff.

Coming in fall 2025! CEUs will be available.