Complex care quality measures

Identifying better ways to evaluate complex care programs

Building the complex care field Data analysis & integration Measurement & evaluation Quality improvement

The field of complex care needs standardized measures for evaluation, quality improvement, and payment. Historically, complex care programs have relied on healthcare cost and utilization metrics, but those don’t show the whole picture.

In 2018, the Blueprint for Complex Care recommendeds the field adopt standard quality measures that can help programs and systems assess their impact on participants’ quality of life, recovery, and progress toward their individual goal.

Since 2018, we have worked with partners on projects that move us toward the goal of establishing standard quality measures:

Explore these resources and more below.

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