Additional offerings

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Additional offerings at Putting Care at the Center 2023

On the morning of November 1, prior to the start of the conference,  we will be offering two supplemental learning activities, RELATE and Addiction 101, as well as a guided site visit to a local non-profit that morning (learn more below). These in-person offerings are separate from registration but add to the conference experience. These offerings are at an additional cost to the conference registration. As these programs will run concurrently, registrants can only opt into one of these supplemental activities. Both RELATE and Addition 101 will include continuing education credits separate from those for attending the conference.

To register for RELATE or Addiction 101, please register for the conference. During the registration process, you will be able to select your choice of training. To register for the sunrise session or site visits, you must be registered for the conference first in order to receive registration information.

If you have any questions, please contact Carly Moore at [email protected].

RELATE: How to be a supervisor

RELATE: A reflective approach to supervising

We will be hosting a special pre-conference, in-person training on our RELATE supervisory framework on Wednesday, November 1, 2023 from 9 am – 12 pm ET.  RELATE: A reflective approach to supervising is a three-hour training that will give supervisors of frontline staff the knowledge, tools, and experience to implement our RELATE supervisory framework. This is a live, instructor-led training, where you will learn concrete behaviors that will help you prepare your frontline staff to be more introspective, self-aware, and able to handle the emotional impact of complex care work. This unique learning experience will reshape the way you manage staff.


  1. Apply a supervisory framework that moves from directive to reflective through coaching, teaching, and guiding staff in complex care.
  2. Identify how the RELATE framework helps guide the formation of authentic healing relationships with caregivers and participants.
  3. Determine how the RELATE framework helps build resiliency and reduce burnout among frontline team members who engage people with complex needs.
  4. Demonstrate using the coaching quartet while providing feedback and reflective supervision.
  5. Apply RELATE to cases and situations.

Cost: $300 per person

Date: November 1

Time: 9 am -12 pm ET

CEUs are available upon course completion.  Registration is limited to 30 attendees.

About the instructor

Renee Murray

Renee is the Director of Education and Training at the Camden Coalition. In this role she creates content and curriculum, facilitates training on our COACH and RELATE models, and offers expert advising to health systems and community-based organizations both locally and across the nation. She is a subject matter expert in complex care delivery, the Camden Core Model, and the COACH and RELATE frameworks. She supported the development of the Camden Coalition’s COACH and RELATE patient engagement strategies, both of which have been scaled at Boston Medical Center, Providence St. Joseph’s Health System, and other health systems and social service organizations across the country.

She spent several years leading, guiding, and mentoring the nurses, social workers, and CHWs on the Coalition’s Care Management Team, who work with individuals living with medical and social complexities throughout the city of Camden, New Jersey.

Renee’s earlier work at the Camden Coalition focused on designing and implementing a group prenatal and pediatric care model that worked with pregnant individuals throughout the City of Camden.

Prior to joining the Camden Coalition, Renee was a teacher and admissions director at a local high school. She also worked as a RN on an oncology unit at a Philadelphia hospital in addition to working as a Forensic Nurse Examiner – Certified Sexual Assault in Camden County. She is a graduate of St. Joseph’s University, where she earned her bachelor’s degree in psychology and secondary education and from Rutgers University, where she earned her BSN.


Addiction 101: Understanding addiction to provide stigma-free, whole-person care in medical and social services

We will be hosting a special pre-conference, in person training on Addiction 101 on Wednesday, November 1, 2023 from 9 am – 12 pm ET.  This training will cover the neuroscience of addiction, dive into some of the commonly used medication assisted treatments for opioid use disorders, discuss stigma around addiction, explore strategies for use of person-centered language, introduce trauma informed approaches to care, and harm reduction practices that support whole person care. This course is intended for anyone who is working in the addiction space and/or are interested in learning basic knowledge, skills, and techniques to support their work with individuals experiencing addiction or substance use disorder. CEUs are available upon course completion.  Registration is limited to 50 attendees.


  1. Explain the neuroscience behind addiction and substance use disorders
  2. Apply the harm reduction framework in a clinic-based setting
  3. Identify the impact of trauma
  4. Practice a trauma-informed approach in addiction services navigation
  5. Recognize the impact of stigma related to PWUD (people who use drugs) and apply skills to mitigate personal bias in their work

Cost: $300 per person

Date: November 1

Time: 9 am -12 pm ET

CEUs are available upon course completion.  Registration is limited to 50 attendees.

About the instructors

Michelle Adyniec

Michelle Adyniec is a Senior Clinical Manager at Camden Coalition for the Care Management and Redesign Initiatives Department. Michelle is a registered nurse and has experience working with individuals with medical and social complexities to identify barriers to care and assist in developing person-centered care plans to support reaching personal wellness goals. Much of her work has been specifically focused on maternal health, substance use, and individuals involved with the child welfare and criminal justice systems. Currently, she oversees a maternal health clinical redesign initiative that aims to improve timely access to pregnancy care following emergency room visits.

Laura Sorensen

Laura Sorensen serves as the Senior Project Manager for Substance Use, Harm Reduction and Behavioral Health Initiatives at the Camden Coalition. In this role, Laura supports Office Based Addiction Treatment providers and navigators across the state of New Jersey through training, technical assistance, and convenings. Laura provides subject matter expertise in the areas of Harm Reduction, Trauma-informed care, and developing programs and services that provide stigma-free, whole-person care to people who use drugs. Prior to this role, Laura served as the Director of RHD Morris Home, a residential drug and alcohol treatment program for members of the transgender community with a history of homelessness. Laura has trained at the local, state, and national level about best practices for working with members of the LGBTQ community experiencing complex health and social needs. Laura graduated from Temple University with a Master of Social Work in 2014.

Dr. Clement Chen

Dr. Clement Chen studied Pharmacy at the Ernest Mario School of Pharmacy in Rutgers University where he graduated with his Doctorate Degree in Pharmacy as a Phi Lambda Sigma (Pharmacy Leadership Society) graduate. His journey to working in the SUD space began at the Universal Hospital in Newark as a heart failure clinical pharmacist, where many also had comorbid SUD. He is currently the academic detailer and clinical pharmacist specialist for the Northern NJ MAT Center of Excellence since 2019. Dr. Chen is APhA Immunization Certified and is a Board-Certified Pharmacotherapy Specialist. Dr. Clement Chen was involved in the recent publication of: Availability of buprenorphine/naloxone films and naloxone nasal spray in community pharmacies in 11 U.S. states in the Drug and Alcohol Dependence Journal.

Site visit opportunities

Prior to the start of Putting Care at the Center 2023, we are offering two site visit tours in Boston to learn more about local programs aimed at providing care for individuals with complex health and social needs. Both will take place on November 1, 2023 before the start of the conference. Learn more in the descriptions below about Marie’s Place/The Cottage Community (Site visit #1) and Boston Health Care for the Homeless (Site visit #2)

Site visit #1: Marie’s Place and The Cottage Community

Marie’s Place

Commonwealth Care Alliance (CCA) is a not-for-profit, integrated care system with a mission to improve the health and well-being of people with significant needs by innovating, coordinating, and providing the highest-quality, individualized care. One such innovation, Marie’s Place, offers an alternative to psychiatric hospitalization for members with acute behavioral health and/or substance use disorder needs. In a supportive, home-like setting, work with clinicians and peer support groups on recovery and a safe return to the community.

Attendees will:

  • Learn about CCA’s Marie’s Place care model and innovative service
  • Explore the three-story Victorian home that offers a community-based alternative to inpatient admission
  • Engage with the support team and learn how Marie’s Place provides support to members with acute behavioral health/substance use disorder members needs.

The Cottage Community

In partnership with the Commonwealth of Massachusetts, CCA has created a first-of-its-kind, low-threshold temporary supportive housing community as one solution to the homelessness and substance use disorder crisis. CCA manages the community of 22 beds clinically and operationally, with key partners providing nursing, housing navigation, peer recovery coaching, and primary care. Residents are supported in a safe and therapeutic environment through their transition to permanent housing.

Attendees will:

  • Learn about The Cottage Community’s model and what it takes to successfully support over 72 residents to date, 54 of whom have transitioned into permanent housing
  • Speak with the support staff and learn how the community uses a therapeutic environment to transition members into permanent housing


There are 20 spots available on a first-come, first-served basis. Attendees will be split into two groups for 30-minute tours at each location. Transportation to and from will be provided, and attendees will be returned to the Boston Park Plaza at the end of the program. Dress comfortably and warmly for this site visit, as attendees will venture to two different locations. Transportation will be provided from Boston Park Plaza to each location.

Cost: $60 per person

Times: 8:15-11 AM (Group 1), 10 AM – 12:45 PM (Group 2)

Meeting location: Boston Park Plaza

Site visit #2: Boston Health Care for the Homeless

Boston Health Care for the Homeless

Boston Health Care for the Homeless (BHCHP) is a nonprofit organization driven by its mission to ensure unconditionally equitable and dignified access to the highest quality healthcare for all individuals and families experiencing homelessness in the community. Since 1985, their efforts have helped provide a continuity of care from street to shelter. With an integrated care team and more than 30 clinics located in shelters and hospitals, a medical respite program, and on the streets, BHCHP provides extensive care to adults and children every year. In this pre-conference site visit, Putting Care at the Center 2023 attendees will visit BHCHP’s home base and learn about how the organization serves as a leader at the intersection of healthcare and homelessness. Attendees will have the opportunity to speak to members of the BHCHP Consumer Advisory Board (CAB) — one of the first of its kind — learning how their involvement helps influence BHCHP’s research and unique care model used to address the complex needs of their patients.

Attendees will:

  • Learn about Boston Health Care for the Homeless (BHCHP) and their efforts to provide a continuity of care
  • Listen in on a presentation to learn more about BHCHP’s offered services, mission, and work with a chance to meet BHCHP’s Consumer Advisory Board (CAB)

There are 30 spots available on a first-come, first-served basis. Transportation to and from will be provided, and attendees will be returned to the Boston Park Plaza at the end of the program. Transportation leaves Boston Park Plaza at 8:45 am to go to Boston Health Care for the Homeless. Dress comfortably — this tour requires 30 minutes of walking or standing.

Cost: $60 per person

Times: 9-11:15 am ET

Meeting location: Boston Park Plaza

A sneak peek into the complex care certificate: Relationship-building in complex care

Sunrise session

The National Center for Complex Health and Social Needs, an initiative of the Camden Coalition, is releasing the complex care certificate, a suite of asynchronous online courses based on the Core competencies for frontline complex care providers and designed specifically for frontline interprofessional teams who are supporting people with complex health and social needs. Join this sunrise session to get a sneak peek into a course on relationship-building in complex care and to learn about how you can bring this certificate to your team.

Those who register for this session will get exclusive early access to a course about how to build authentic healing relationships with clients/patients/consumers, teammates, and community partners. The course also teaches learners how to set healthy boundaries and how to do self-care in the context of complex care. During the session, attendees will participate in a highly interactive discussion to apply the lessons to their work and to learn about how team discussions can enhance the asynchronous online curriculum. Attendees will also learn about how members of their teams can earn the certificate. This session is intended primarily for team leaders, program managers, and directors, but it is open to all.


  1. Attendees will be able to identify and define 3 components of authentic healing relationships.
  2. Attendees will be able to apply evidence-based principles for developing authentic healing relationships.
  3. Attendees will be able to articulate the value of creating authentic healing relationships with their patients/clients/consumers.
  4. Attendees will be able to understand the value and contents of the complex care certificate.

Cost: Free

Date: Thursday, November 2

Time: 7:15-8:30AM

CEUs are available upon completion of the course. Registration is limited to 50 attendees and 2 people per organization. Attendees will receive access to the online course 3 weeks prior to the conference. Breakfast will be included.