Webinar recording

Unique impacts of the COVID-19 pandemic on individuals with complex health and social needs

Building the complex care field Care management & redesign COVID response

The spread of COVID-19 in the United States and globally has made stark what we in the complex care field already knew: our fragmented care systems and frail safety net leave our most vulnerable community members at heightened risk, especially during times of national emergency. Individuals with complex health and social needs are particularly vulnerable to disruption of services and the social and economic fallout from social distancing measures across the country.

On April 3, the National Center for Complex Health and Social Needs held a community forum to discuss ways this pandemic has impacted individuals with complex needs and to crowdsource helpful resources. Participants from across the country brought their experiences, questions, and organizational practices to share with their complex care peers.

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