Office Hours for Complex Care: How to Support a Workforce Through Trauma-Informed Supervision and Mentorship
This Office Hours session features Linda Henderson-Smith, Director of Children and Trauma-Informed Services at the National Council for Behavioral Health. Linda provided information and answered questions on supporting staff wellness through trauma-informed supervision.
Working with individuals with complex needs has the potential to change lives and provide wellness and self-sufficiency for those who need it most. However, patient-facing staff may encounter circumstances in their work that can result in their own trauma or invoke past personal traumas. Without a thoughtful, trauma-informed approach from all levels of an organization, the organization risks staff burnout through secondary trauma, leading to low staff retention and low quality of services to clients.
Read the summary of the office hour
Webinar date: August 22, 2018