This Office Hours session features Linda Henderson-Smith, Director of Children and Trauma-Informed Services at the National Council for Behavioral Health. Linda provided information and answered questions on supporting staff wellness through trauma-informed supervision.
Working with individuals with complex needs has the potential to change lives and provide wellness and self-sufficiency for those who need it most. However, patient-facing staff may encounter circumstances in their work that can result in their own trauma or invoke past personal traumas. Without a thoughtful, trauma-informed approach from all levels of an organization, the organization risks staff burnout through secondary trauma, leading to low staff retention and low quality of services to clients.
Webinar date: August 22, 2018