Journal article

Estimating the workload of a multi-disciplinary care team using patient-level encounter histories

Care management & redesign Data analysis & integration Quality improvement Workforce development

This study, published in Health Systems, is a follow-up to a previous study that map out the time that our care team staff spent on care coordination. We teamed up again with researchers from the University of Massachusetts Amherst, using the data from the previous study to build an algorithm that can predict how many hours of staff time will be needed for care coordination from each type of care team staff (community health worker, nurse, social worker) depending on how many participants are being enrolled in the care management program in a given week.

This journal article will become open access in June 2024.