People with lived experience of complex health and social needs have important insights that are needed to create better systems of care for their communities. Now more than ever, people are using their lived experiences as the impetus to become advocates for change. Advocacy can mean many things, but we define “consumer advocacy” as any activity where people with lived experience work to shape policies and practices on an organizational, local, state, and national level.

This webinar, led by two National Consumer Scholars with extensive experience acting as consumer advocates discussed different ways people with lived experience can be involved in advocacy work, shared examples of previous advocacy campaigns they took part in, and offered considerations for how organizations can partner with people of lived experience in their work — from advocacy to program design to evaluation and beyond!

Listen to the webinar here

Download the webinar slides

Presenters:

• Rebecca Esparza, MBA, 2019-2020 National Consumer Scholar
• Miguel Rodriguez, Camden Coalition Community Advisory Board, 2019-2020 National Consumer Scholar