Webinar recording

Blueprint for Complex Care (January-February 2019)

Building the complex care field

Healthcare innovators across the country are pioneering new approaches to provide better care at lower cost for people with complex health and social needs. Advancing the field of complex care and dramatically improving care delivery for the nation’s most vulnerable patients, however, cannot be achieved by one organization alone. The recently released Blueprint for Complex Care provides a strategic plan to unite the broad set of individuals and organizations experimenting with innovative care models and advance opportunities to further advance the field.

Webinar: Introducing the Blueprint for Complex Care: Opportunities to advance the field

This webinar featured Blueprint authors from the National Center for Complex Health and Social Needs, the Center for Health Care Strategies, and the Institute for Healthcare Improvement. Presenters outlined the goals of the Blueprint, discussed how it was developed, described recommendations for building the complex care field, and shared opportunities to get involved. Two experts in the field provided ground-level perspectives on the Blueprint’s recommendations. 


  • Mark Humowiecki, Senior Director, National Center for Complex Health and Social Needs
  • Kedar Mate, Chief Innovation and Education Officer, Institute for Healthcare Improvement
  • Susan Mende, BSN, MPH, Senior Program Officer, Robert Wood Johnson Foundation
  • Dave Chokshi, MD, MSc, FACP, Chief Population Health Officer, New York City Health + Hospitals
  • Rachel Davis, MPA, Associate Director, Program Innovation, Center for Health Care Strategies
  • Lea Tompsett, Vice President, Programs & Learning, Health Leads

Listen to the webinar here

Download the webinar slides

Webinar date: January 22, 2019


Office Hours for Complex Care: Roundtable Discussion of the Blueprint for Complex Care

This Office Hours session featured a small group discussion on the recently released Blueprint for Complex Care. Presenters provided feedback on the report and recommended next steps.


Listen to the Office Hours here

Download the Office Hours slides

Office Hours date: February 13, 2019