The ROI of resource navigation: Findings from the Accountable Health Communities Model

Webinar

Virtual 1-2 pm ET

Care management & redesign Data analysis & integration Strengthening ecosystems of care

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In November 2024, the Center for Medicare and Medicaid Innovation (CMMI) released the third and final evaluation report for the Accountable Health Communities (AHC) Model.

AHC was a large-scale experiment in social needs screening and navigation, covering 28 communities and more than one million individuals across the country. It tested whether screening Medicaid and Medicare beneficiaries in health settings for social needs and deploying community health worker (CHW) navigators to connect them to resources would improve health outcomes and reduce costs.

Though the national findings showed reduced emergency department visits, inpatient admissions, and total Medicare and Medicaid expenditures for people who received AHC navigation, they did not show increased connections to community services or resolutions of social needs.

So, what happened? Where do we go from here? Join us for a national webinar with Dawn Alley, former Chief Strategy Officer at CMMI and Head of Scale at IMPaCT Care, alongside the Camden Coalition’s Marisol Caban, who supervised AHC navigation in South Jersey, and Dawn Wiest, who led data collection and analysis for the Camden Coalition’s AHC site. The webinar will be moderated by our President and CEO Kathleen Noonan. We will explore the context of the AHC Model and how it was developed, what implementation looked like on the ground, and implications of the findings for care providers, payers, and policymakers.

Presenters

Marisol Caban
Marisol Caban headshot

Marisol Caban

Associate Director of Care Management Initiatives, Camden Coalition

Dawn Wiest, Ph.D.
Headshot of Dawn Wiest

Dawn Wiest, Ph.D.

Director of Research and Evaluation, Camden Coalition