By Hannah Mogul-Adlin

In this month’s Population Health Management, researchers from the Coalition and Thomas Jefferson University explore how “authentic healing relationships” — secure, genuine, and continuous connections between patient and provider — drive active patient health management. The findings were drawn from interviews with thirty former Coalition care management patients who shared their experiences with researchers.

The research gives a data-backed support to the Coalition’s philosophy of care management which is rooted in acceptance. By meeting our patients where they are, without judgment or preconceptions, and understanding and respecting who they are, care teams enable genuine healing relationships that can lead to meaningful change.

The article is part of a growing body of qualitative and quantitative research on the Coalition’s Care Management Initiatives. The Coalition’s Associate Director of Planning and Performance Improvement Maggie Hawthorne and Executive Director Dr. Jeffrey Brenner partnered with Charlotte Grinberg, Dr. Marianna LaNoue, and Dr. Dawn Mautner of Thomas Jefferson University for this study.

Authentic healing relationships present significant implications for addressing the persistent health-related needs of outlier patients, particularly those with frequent hospitalizations. While the standard model of care works for the average patient, the frequently hospitalized “super-utilizers” have some of the most difficult and complex cases in the health care system.

Read the full article in Population Health Management.

Stay Informed

Join our mailing list to get the latest updates sent right to your inbox from the Camden Coalition.

Sign Up