Complex care core competencies
Skills all frontline complex care providers need across discipline, profession, and context
Building the complex care field
Complex care seeks to improve health and well-being for people with complex health and social needs by coordinating and reshaping care delivery at the individual, community, and system levels.
The most expensive and challenging populations for the current healthcare system will remain underserved until there is a unified effort — rather than small, incremental steps — to improve care for the nation’s high-need patients.National Academy of Medicine, "Effective care for high-need patients: Opportunities for improving outcomes, value, and health"
Our work in building the complex care field
National Consumer Scholars
Leadership development for advocates with lived experience of complex care needs
Complex care messaging guide
Developed by the Camden Coalition and the Center for Health Care Strategies with input from over 100 complex care stakeholders from across the country, this guide can help complex care stakeholders communicate the value of complex care to various audiences to advance the field
Complex care quality measures
Identifying better ways to evaluate complex care programs
Amplify: A consumer voices bureau
Connecting complex care organizations to leaders with lived experience.
Regional complex care convenings
Catalyzing local complex care ecosystems across the country
Ecosystems Community Learning Collaborative
A year-long learning collaborative for cross-sector partnerships across the country
COACH framework
Our participant engagement framework
RELATE framework
Our reflective supervision framework
Field Coordinating Committee
Aligning advances in complex care
In complex care, no one entity believes they are the single solution. Working together is the solution.Jennifer DeCubellis, Deputy County Administrator, Hennepin County
Complex care is a field that seeks to improve health and well-being for people with complex health and social needs by coordinating and reshaping care delivery at the individual, community, and system levels. It addresses root causes of poor health through interdisciplinary care teams and cross-sector partnerships that deliver person-centered care based around participants’ own goals and priorities.
In 2016, we launched the National Center for Complex Health and Social Needs, an initiative designed to coalesce the emerging field of complex care by bringing together a broad range of clinicians, researchers, policymakers, and consumers who are developing, testing, and scaling new models of team-based, integrated care. Through the National Center, we collaborate with other experts across the nation to develop best practices, inform policy, and foster an engaged and accessible community to develop this work and teach it to others.
Related resources
Using the complex care core competencies
Building the complex care field Care management & redesign Workforce development
Building the complex care field blog articles
Day three recap: Putting Care at the Center 2023
Building the complex care field Strengthening ecosystems of care
Day two recap: Putting Care at the Center 2023
Building the complex care field Strengthening ecosystems of care
Announcing: The Complex Care Certificate
Day one recap: Putting Care at the Center 2023
Building the complex care field Strengthening ecosystems of care
Building the complex care field in the Press
New group of leaders bring lived experience into health and social care partnerships
Building the complex care field Community & consumer engagement