The complex care core competencies — the knowledge, skills, and attitudes needed by every complex care practitioner — were released by the National Center for Complex Health and Social Needs in October 2020. The competencies are designed to provide a common standard framework for complex care organizations, programs, and teams across the country.

In the webinar, Meghan Golden and Nichole Mirocha of SIU presented on how they used the core competencies to inform the development of internal student and workforce training for a trauma recovery center. Dayna Fondell of the Camden Coalition of Healthcare Providers reviewed how her team used the complex care core competencies as a framework to develop competencies for substance use disorder navigators.

Presenters

• Meghan Golden, Director of Trauma Recovery Services, Southern Illinois University School of Medicine: Center for Family Medicine
• Nichole Mirocha, Associate Professor in the Department of Family and Community Medicine, Director of the Osteopathic Residency Program, Southern Illinois University School of Medicine
• Dayna Fondell, Senior Clinical Manager for Clinical Redesign Initiatives, Camden Coalition of Healthcare Providers

Listen to the webinar here

Download the webinar slides

Additional resources

• Southern Illinois University’s efforts to reconceptualize learning experiences using the core competencies
• Southern Illinois University’s learning experiences and the core competencies for frontline complex care providers