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Improving care for people with complex needs

Woman smiling at a podium onstage at a Putting Care at the Center conference
Program participant hugs care team member as both smile on a couch
Camden Coalition staff member explaining something while sitting at a conference table

Our health and social systems will work for everyone when they work for those they are failing the most.

Currently, our healthcare and social systems are set up to treat individual needs in isolation. By piloting and demonstrating care models that work for those with the most complex needs, we work to transform and connect fragmented systems — in Camden, across New Jersey, and around the country — into equitable ecosystems of care.

Because when providers, organizations, and sectors work together, every individual — regardless of their needs — can receive person-centered care.

About the Camden Coalition

Housing First participant hugs community health worker in his new apartment

Advancing equitable ecosystems of care

No single organization can meet all of its community members’ needs. For truly coordinated whole-person care, organizations, sectors, fields, and professions must work together. We support South Jersey’s ecosystem of care as a designated Regional Health Hub, and work with communities across the country to build and strengthen their own care ecosystems.

Community event checking blood pressure

Demonstrating what works

From new care management pilots to system redesign to national learning collaboratives, we demonstrate what works and what doesn’t to improve care, build an evidence base for the complex care field, and share best practices through teaching and training.

Learn more about our work

New at the Camden Coalition

New addition to the Camden Coalition

New addition to the Camden Coalition

The Camden Coalition is excited to announce that Purva Rawal, PhD has joined us as a Senior Advisor to help advance our mission to improve the health and well-being of people with complex needs by advancing equitable ecosystems of care. She is an internationally recognized leader in value-based care and system transformation, with over two decades of experience spanning government, academia, and the private sector. She will bring her experience in behavioral health, child welfare, Medicare and Medicaid policy, and health equity to inform the development, testing, and scaling of new tools and approaches that help align health, social and community-based services systems around the needs of communities and individuals. Most recently, Purva served as Chief Strategy Officer at the CMS Innovation Center.

New on the blog

New on the blog

For more than 20 years, the Camden Coalition has sought to understand a persistent challenge in the U.S. healthcare system: why people with complex health and social needs continue to rely on the emergency department (ED). We decided to dig deeper into this issue by asking the people who know best: Camden Coalition patients. Our team conducted over 100 surveys with individuals enrolled in their programs who had recently visited an ED. The surveys revealed that beyond well-established barriers such as declining access to primary care, often compounded by transportation barriers and housing instability, patients described encountering system constraints when they attempted to seek guidance for urgent concerns. These findings point to a broader conclusion: ED overutilization reflects system design far more than patient behavior. Read more on the blog.

In the news

In the news

Our president & CEO, Kathleen Noonan, was recently added to the ABIM Board of Directors. When asked about this recent appointment, Kathleen said "I am delighted to be named as a 'public member' where I hope to support the practice of medicine and share the many perspectives represented through the work of the Camden Coalition, including importantly the consumers themselves.” Read the full press release by ABIM.

New resources for better care

Putting Care at the Center attendees holding the COACH fact sheet
Camden Coalition staff laugh in front of white board covered with post-its
Adding post-it to poster labeled "complex care ecosystem"

See all our resources