Navigating resources and supports in response to COVID-19

Signs at the COVID-19 testing site in Camden direct people to call the Camden Coalition for help connecting to services
Author
Kathleen Noonan
Date
April 15, 2020
Medical provider holds a cellphone in hands
October 2, 2020
Two new data sources for the Camden Coalition HIE broaden its impact and scope
New long-term care and hospital admission, discharge, and transfer data make the Camden Coalition HIE even more useful for providers in South Jersey.
Christine McBride and Natasha Dravid
Stock photo of brown paper grocery bags filled with fresh produce and bagels
September 8, 2020
Tackling the “last mile” of safety-net food access during the COVID-19 pandemic
Collaborations in Camden leverage an NEMT provider's infrastructure to address food insecurity during the COVID-19 pandemic.
Evelyne Kane, Jamie Moses, Joe Hejlek, and Benjamin Ovadia
August 13, 2020
Responding to COVID-19 by expanding the Camden Coalition’s HIE functionalities
New additions to the Camden Coalition HIE give South Jersey more insight into COVID-19 in the region.
Christine McBride, Audrey Hendricks, and Natasha Dravid
June 2, 2020
Note from our CEO on what is happening in our communities
Join us in not only denouncing racism and institutional violence, but in taking action to ensure equity as well.
Kathleen Noonan
New Jersey's The Road Back plan
May 13, 2020
New Jersey’s COVID-19 recovery plan is an opportunity to go forward on equity
New op-ed outlines six ways that New Jersey can move toward a more equitable New Jersey as we recover from the impact of COVID-19.
Kathleen Noonan and Allison Hamblin
April 23, 2020
Moving from parallel play to cooperative play in a time of COVID-19
Making deliberate decisions to work more cooperatively with local partners has proven critical to our COVID response.
Kathleen Noonan

This blog post is part of our series of COVID-19 reflections and updates from our CEO Kathleen Noonan. Read the rest of this series here.

The COVID-19 pandemic is exacerbating the challenges that vulnerable individuals face every day. As if navigating multiple service and payment systems to access and maintain benefits and necessary supports like food and housing were not difficult enough, a rapidly-changing access and service environment coupled with a statewide Stay At Home order has made the gap even wider.

At the Camden Coalition, we haven’t stopped supporting our patients, partners, and community. In fact, we’re finding new ways to meet their needs. Most recently, we are proud to be a partner in the COVID-19 testing site in the City of Camden alongside the Camden County Department of Health, Cooper University Healthcare, Virtua Health, Cooper’s Ferry Partnership, and CAMcare Health Corporation.  The Coalition’s particular role is ensuring that anyone that receives a COVID-19 test is screened for the social support they might need especially, if they are required to self-isolate.

We know that this pandemic is having an impact on more than just the health of our communities. People are in need of food and basic supplies, transportation to and from appointments, support to cover utilities, and access to safe housing where they can effectively manage their health. As eligibility requirements for programs change, social services shift their delivery models, and people face loss of income and social isolation, we are expanding our screening for possible social determinants challenges to include all individuals tested for COVID-19 at the Camden City testing site. Our navigators are calling individuals to check in, identify and help address unmet needs. We have also set up a hotline which can be used by  anyone who needs some navigation assistance and/or extra support during this pandemic.

To be certain that we have the most up-to-date information about services in our region, Camden Coalition staff are regularly calling social service providers, behavioral health organizations, hospitals, and primary care offices to get details about changes to operations. We are publishing that information daily on our website.

No one should lack access to support and resources during this crisis. While COVID-19 is hard for many of us, we know that its impact is most profound on vulnerable communities where access to food, transportation, affordable housing, and economic opportunity were already limited. We are doing everything that we can to be an informed  and supportive partner to those who need help during this unprecedented situation. We will continue to share what we are doing and learning as we adapt our own work to our community’s needs. 

You can read more about the Camden Coalition’s response to COVID-19 here.

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