Join Connie Montgomery and Risa Tolbert, co-authors of You’re not just a number: Putting care back into healthcare as they share practical ideas and techniques to create and strengthen patient-provider partnerships. As Black women with histories in the healthcare profession, Montgomery and Tolbert have lived experiences as patients, caregivers, and healthcare practitioners, and bring this triple-layered vantage point to health services. Connie Montgomery is also an alum of the Camden Coalition’s National Consumer Scholar program.

Attendees will listen in on role playing exercises that show different ways that providers gather patients’ medical and social history. Presenters will explain how each scenario could have been different, and will demonstrate the distinction between better and best practices. This webinar emphasizes the importance of giving patients/consumers the opportunity to drive the care process while providers use their skill set to support and facilitate that care.